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Tiger Airways

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Australia´s Civil Aviation Safety Authority (CASA) has advised it has lifted the suspension of Tiger Airways

Tiger Airways resumed ticket sales from Wednesday 10 August and it advises it will implement a gradual resumption of domestic services from Friday 12 August 2011. 
  
Refunds for flights cancelled because of the CASA suspension will be processed automatically by Tiger Airways.  Alternatively, you can request a refund directly through the Customer Service Portal on the Tiger Airways website or call Tiger to discuss your refund options.

If you experience difficulty obtaining a full refund or credit from the airline, you can lodge a written complaint with us.

If you have suffered any other loss as a result of the suspension, such as accommodation costs, you may have a claim.  If you wish to pursue this claim you should consider lodging a claim with the Queensland Civil and Administrative Tribunal (QCAT). There may be a fee involved for lodging a claim with QCAT.

For regular updates and further information, visit the Tiger Airways website.

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Last reviewed 12/08/2011

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