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Home > Consumers > Consumer rights and responsibilities > Shop smart

Shop smart

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Smart shopping tips
Tips to help make you a smarter shopper.

Door-to-door sales
Your rights when door-to-door traders visit your home.

Online shopping
Tips for safe online shopping and dealing with overseas vendors.

Itinerant traders
Be wary of itinerant tradespeople offering their services unsolicited.

Telemarketing
Tips for dealing with telemarketers and getting your phone number on the Do Not Call register.

Goods received but not ordered
When you receive goods that you did not purchase or order.

Uncollected goods
A business can sell your goods if you don’t collect and pay for them within six months

Last reviewed 17/08/2009

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