Access keys | Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to footer |

Problems viewing this site

• Home
• Consumers
  • How to make a complaint
  • Consumer rights and responsibilities
  • Indigenous consumers
  • Property
  • Motor vehicles
  • Scams and fraud
  • Products and services
  • Consumer alerts
  • Product safety and recalls
  • Real life stories
• Businesses
  • Lodge a complaint
  • Do I need a licence?
  • Business names
  • Business rights and responsibilities
  • Specific businesses and industries
  • Finances
  • Scams targeting business
• Property agents and managers
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Property agent forms
• Motor industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Motor dealer forms
  • REVS
• Security industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Security industry forms
• Associations and non-profits
  • Incorporated associations
  • Charities
  • Check a charity or association
  • Cooperatives
• About us
  • Our organisation
  • Contact us
  • News and events
  • Social media
  • Mobile app
  • Forms
  • Publications
  • Related websites

• Lodge a complaint
  • Make a complaint about another business
  • Our complaint handling process
• Do I need a licence?
  • Licensing register
• Business names
• Business rights and responsibilities
  • Guarantees, warranties and refunds
    • Goods and services covered by consumer guarantees
    • Goods and services not covered by consumer guarantees
    • Consumer guarantees applying to goods
    • Consumer guarantees applying to services
    • When goods or services do not meet a consumer guarantee
    • Types of warranties
    • Your refund policy
  • Sales practices
    • Gift cards
    • Door-to-door selling and telemarketing
    • Lay-bys
    • Pricing
    • Mandatory notices
    • Selling online
    • Unsolicited supply of goods or services
    • Proof of transaction and itemised bills
    • Uncollected goods
    • Music festivals responsibilities
  • Avoiding unfair business practices
    • Misleading or deceptive conduct
    • False or misleading representations
    • Unconscionable conduct
    • Representations about country of origin
    • Illegal selling methods
  • Unfair contract terms law
  • Handling complaints
  • Product safety
    • Products with mandatory standards
    • Banned products
    • Product recalls
    • Second-hand goods
  • Working with other businesses
  • Compliance and enforcement
  • Small business self assessment checklist
• Specific businesses and industries
  • Second-hand dealers and pawnbrokers
    • Licence
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalties
    • Second-hand dealer and pawnbroker forms
    • Second-hand dealer and pawnbroker fees
  • Travel agents
    • Licence types
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalties
    • Travel agent forms
  • Debt collectors and process servers
    • Licence types
    • Licence changes
    • Licence check
    • Legal requirements
    • Commercial agent forms
  • Introduction agents
    • Licence
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalites
    • Introduction agent forms
  • Inbound tour operators
    • Legal requirements
    • Code of conduct
    • Who needs to register?
    • How to register
    • Registration changes
    • Renewing a certificate
    • Inspections and penalties
    • Inbound tour operator forms
  • Retirement villages
  • Limited liability partnerships
    • About limited liability partnerships
    • Register a limited partnership
    • Incorporated limited partnerships
    • Change details
    • Search the register
    • Limited liability partnership forms
  • Funeral providers
  • Fitness suppliers
    • What is a fitness service?
    • Legal requirements
    • Membership agreements
    • Terminating agreements
    • Cooling-off period
    • The Code of Practice
  • Car rental
  • Trade measurement
• Finances
  • Dealing with debtors
  • Providing credit
  • Interest rate cap
  • Bills of sale
• Scams targeting business
  • Common scams
    • Franchise scams
  • Report a scam
  • Protect your business

Retirement villages

Printable view

Retirement village services are now provided by the Department of Housing and Public Works. Click here for more information.

Last reviewed 01/08/2012

Copyright | Disclaimer | Privacy | Access keys | Other languages

© The State of Queensland (Department of Justice and Attorney-General) 2013.

Queensland Government