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Home > Businesses > Specific businesses and industries > Retirement villages > Involving residents in decision making

Involving residents in decision making

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Residents can participate in village decision making in several ways:

Residents committee

The residents committee works with the operator in the day-to-day running of the village and common matters. The committee can forward residents´ complaints and proposals to the operator if the committee cannot resolve them.

Residents elect the committee. A committee member holds office for only one year, but can be re-elected.

Residents can remove a member by passing a special resolution.

The residents committee determines its own procedures and can form subcommittees. If a majority of residents vote on it, the committee can adopt a constitution and, from then on, must conform with the constitution.

Meeting minutes

The committee must take full and accurate minutes of each meeting, which include:

The committee presents the minutes at the following meeting, and, if confirmed, a member signs the minutes as accurate. Then, if they request, the committee gives residents access to or a copy of the minutes.

The committee must keep the meeting minutes for the retirement village.

Operator attendance

As operator, you can attend or address residents committee meetings only when invited.

If you attend a meeting, you must leave it after you have addressed the members, unless they invite you to stay.

The committee might invite you to attend a meeting before the start of the financial year to discuss the draft budget for the:

If the committee gives you the required 28 days notice of this meeting, you must attend.

Residents´ meetings

Each year you must call an annual meeting of all residents to present annual financial statements. Give each resident at least 21 days written notice.

You or the residents committee can call a residents´ meeting with 14 days notice. In extraordinary or urgent circumstances, as little as two days written notice may be acceptable.

You can attend and address a residents´ meeting if:

During the vote on a special resolution, you must leave the meeting after you have addressed it and after the vote, unless residents invite you to stay.

Voting

Only one resident from each unit is allowed to vote at residents´ meetings, unless the residents agree by special resolution that each resident is allowed to vote.

The "one vote per unit" rule protects the rights of single occupants, and mirrors the per-unit way fees and charges are levied.

Former residents may vote while they are still paying general services charges until they sell their unit.

A resident may cast their vote:

Meeting minutes

The Retirement Villages Act 1999 does not require residents to take or keep minutes of residents´ meetings. However, residents should consider adopting the Act´s requirements for residents committee meetings, as outlined above.

Special resolutions

If you agree, residents may make, change or revoke retirement village by-laws (other than by-laws for a community title scheme) by special resolution at a residents´ meeting.

Residents can make a by-law about the non-exclusive use and enjoyment of the village.

If a by-law and a residence contract are inconsistent, the residence contract applies.

You must comply with the Body Corporate and Community Management Act 1997 to make, change or revoke any by-law for a community titles scheme.

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Last reviewed 07/12/2011

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