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Claim for financial loss

  • When to apply

    Have you lost money due to the conduct of a property agent, motor dealer, debt collector or auctioneer? Find out if you can apply to the claim fund.

  • How to lodge

    Find out about the process you need to follow to make a claim, the time limit that applies and how to seek extensions on that limit.

  • Deciding your claim

  • Appeals and payment

    You and the trader each have 28 days to appeal a decision. We won’t pay you until after the appeal period. Find out how these processes work.

What's changing

New laws will come into effect in 2014.

The changes will reduce the time it takes to assess, decide and pay claims.

Read the full changes

Last updated
1 July 2014

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