Edward recently moved from New South Wales to Queensland and needed to get his car registered in Queensland. To do this, he had to get a safety certificate (roadworthy certificate).
Edward had been told that he should always get his car inspected and serviced by a dealership licensed by the car´s manufacturer. He took his car to the closest licensed dealership and asked them for a quote.
He told the dealer that they should only inspect the car and prepare a written quote. Edward said that he would not pay for any repairs completed without his approval.
Later the dealership phoned Edward and quoted him $800 for repairs. Edward thought the quote was too high and decided to get a second quote before paying the $800.
Edward took his car to his local mechanic and asked for a quote. The mechanic quoted him $220. When Edward asked about the additional repairs that the dealership had quoted for, the mechanic explained that those repairs were more than what was needed to bring the car up to a Queensland roadworthy standard.
Edward agreed to the mechanic´s quote and had him carry out the repairs. The mechanic advised Edward to bring his car back in a year for another service to check the repairs that the dealership had quoted on.
What did Edward do right in this situation?
Edward got two quotes for car his repairs. It is always a good idea to get two or more quotes for car repairs.
Edward made it clear to the repairer that they were not to go ahead with any repairs until he´d considered their quote.
Read more about dealing with car repairers.
Last reviewed 30/11/2011