Your agent is entitled to be reimbursed for expenses they incur on your behalf while selling your property. Discuss and agree on expenses in advance.
Your agent can ask for payment from you only if you had authorised them to incur the costs. Get a detailed statement of all expenses.
If you give money to an agent in advance for advertising or marketing, they must place it in their trust account.
Do not give an agent, auctioneer or developer money for advertising or marketing until they show you a marketing plan with a schedule of how and when they will spend the money.
An agent must be fully accountable for how they use your money.
Last reviewed 22/11/2011