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Home > Motor industry > Legal requirements > Trust accounts

Trust accounts

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A trust account is a bank account where you can hold money on behalf of another person.

You need to use a trust account only if you receive trust money from customers and clients for the following reasons:

You must tell us before you open a trust account.

Opening, closing or changing a trust account

You must notify us within 14 days if you:

You can only open a trust account or a special trust account at an approved financial institution (listed below).

The written notice must state the following:

You can provide these details using the PAMD form 19 - Notification of opening, closing or change of name of trust account (PDF, 78 KB).

Approved financial institutions

Issuing receipts

You must issue a receipt as soon as you receive trust money. Under the Act you must only use a receipt that is titled ´Property Agents and Motor Dealers Act 2000 - Trust Account Receipt´

The receipt contains the:

If you have trust account receipts titled ´Auctioneers and Agents Act 1971´, they may still be valid. However, you need to stop using these receipts and dispose of them as soon as possible.

If a person electronically transfers money to you, issue a receipt as soon as you realise you have received it. This will probably be a transaction notification statement issued electronically by the financial institution.

If the person paying the money is different from the person on the contract of sale, make the receipt out to the person paying the money. However, include a note that the payment was made on behalf of the names on the contract of sale.

Receipts in non-trust accounts

If a motor dealer receives a payment from a buyer, prospective buyer or an option holder, the motor dealer must give them a receipt headed ´Property Agents and Motor Dealers Act 2000´.

It must contain the:

Changing details

Please contact our Funds Administration and Support branch to change details of a trust account.

Withdrawing from a trust account

You can only withdraw money, including transaction expenses, fees, charges and commissions if:

You can also withdraw it once the transaction is finalised, e.g. when the contract for a sale has been settled or terminated.

If you cannot find the beneficiaries of money held in a trust account, contact Public Trust. They will advise you where to send it.

Making electronic funds transfers

Distribute all trust money directly from the trust account. It is illegal to transfer money to recipients via a general account.

If your bank does not allow this, negotiate the bank to allow EFT functions, consider changing banks, or issue cheques payable from the trust account.

Keeping trust account records

Keep your trust account records for five years. These records include:

You must also keep full and accurate accounts of all money you pay or receive for a sale or transaction.

You must keep your books, accounts and records so that they can be audited easily and properly.

Trust account not used during audit period

You are not required to submit an audit report for a trust account not used during an audit period.

However, you are required to submit a statutory declaration saying that you did not operate a trust account during the audit period.

Dishonoured cheques

It is your responsibility to notify a customer if a cheque bounces.

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Last reviewed 21/11/2011

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