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Monitoring security officer

A monitoring security officer personally monitors property using an electronic monitoring device, such as a visual recording system, a radio or remote alarm system.

Eligibility

To be eligible for a monitoring security licence, you must:

be 18 years or older
have no recorded conviction of a disqualifying offence within the previous 10 years, or an unrecorded finding of guilt of a disqualifying offence in the previous five years
not be considered a risk to public safety
have successfully completed the training.

Training requirements for a new licence

To qualify for an unrestricted monitoring security officer licence, you must successfully complete the following competency units from the National Asset Security Training Package.

PRSSO223A or CPPSEC2018A Monitor electronic reporting facility
PRSSO325A or CPPSEC3020A Monitor security from control room
PRSSO201A or CPPSEC2001ACommunicate effectively in the security industry OR PRSSO301A or CPPSEC3005A Prepare and present security documentation and reports
PRSSO202A Maintain workplace safety or CPPSEC2002A Follow workplace safety procedures in the security industry OR PRSSO302A Maintain a safe workplace and environment or CPPSEC3001A Maintain workplace safety in the security industry
PRSSO203A or CPPSEC2003A Work effectively in the security industry OR PRSSO307A Manage own performance and development or BSBCMN302A or BSBWOR301A Organise personal work priorities and development
PRSSO204A Work as part of a team or CPPSEC2005A Work as part of a security team OR BSBFLM302A Support leadership in the workplace or BSBFLM303B or BSBFLM303C Contribute to effective workplace relationships
PRSSO205A Provide security services to customer or CPPSEC2006A Provide security services to clients OR PRSSO308A or CPPSEC3006A Coordinate a quality security service to customers

If you have relevant work experience, your skills may be formally recognised, meaning you may not have to complete all of the training units. Skilling Solutions Queensland can do a free skill assessment for you.

Training requirements for renewing a licence

If you held a security officer licence on 30 June 2008, you can continue to work as a security officer under any of the four categories (unarmed, dog patrol, cash transit, monitoring). When your licence is due for renewal, we will automatically grant you an unarmed security officer licence.

If you want a licence for a category other than unarmed, you must provide a statutory declaration from your employer or a signed letter from your employer on company letterhead. The declaration or letter must state that you have performed the duties of that category for at least three months in the 12 months prior to renewing your licence.

If you are self employed, you must complete a statutory declaration yourself that outlines the periods you provided the relevant security officer services.

If you held a security officer licence on 30 June 2008, but were not performing the duties of a monitoring security officer, you can get a monitoring security officer licence if you successfully complete the following competency units:

PRSSO223A Monitor electronic reporting facility or CPPSEC2018A Monitor electronic reporting facility
PRSSO325A Monitor security from control room or CPPSEC3020A Monitor security from control room.

Registered training organisations

You can select a registered training organisation from the list on the National Training and Information Service website.

Restricted licence

You can apply for a restricted licence as an monitoring security officer. This licence allows you to complete your training requirements while working under the direct supervision of a licensed monitoring security officer.

A restricted licence is issued for a term of six months only. After the term ends, you cannot apply for a further restricted licence as a monitoring security officer. You must complete the training requirements and apply for an unrestricted licence within six months.

Direct supervision of restricted licence holders

A monitoring security officer supervisor must:

give the restricted licensee detailed written instructions about the work they need to do
document the tasks that the licensee performs
document and give the restricted licensee regular progress checks.

Apply for a monitoring security officer licence

To apply, you must:

meet the eligibility criteria
complete the training requirements and attach proof of qualifications
complete the Security Providers Form 1-1 - Application for a security provider class 1 individual licence (PDF, 510 KB)
provide originals or certified copies of your birth certificate, birth extract, passport, Australian citizenship certificate or drivers licence (see below for advice on getting certified copies)
pay the appropriate licence fee
pay the criminal history check fee
lodge the application (see the application form for lodgement details).

Criminal history checks

Applicants must undergo a criminal history check to confirm their suitability.

The criminal history check costs $35.50 (which includes $1.13 GST) for each person who appears on the application form. The fee applies to all applications and renewal notices.

Processing time

Processing time is 4-6 weeks. However, it can take longer if we need to contact you for missing information or fees.

The processing time may be up to six weeks because the criminal history check process, handled by Queensland Police, is thorough and time consuming.

Making the process quicker

Send certified documents

Take the original document and a copy to a Justice of the Peace, Commissioner for Declarations, solicitor, barrister or a Notary Public. They will stamp and/or sign the copy and write ‘This is a true copy of the original document’.

The Department of Justice and Attorney-General has a list of JPs in your area. Otherwise, contact your local post office, courthouse, bank, shopping centre manager or pharmacy.

We will send your original documents to you after we assess your application. Please note that a photocopy is not a certified document.

Pay all criminal history check fees

Remember to pay a separate fee for yourself and each person on the application form.

Refunds for unsuccessful applications

If your application is unsuccessful or it is withdrawn, you will receive a partial refund. Your application fee is non-refundable, but we will refund your licence fee and any unused criminal history check fees.

Last reviewed 14/09/2009