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Sell smart

  • Selling online

    The same good business rules are important online as well as over the counter. Find out some tips for good online sales practices.

  • Bag checks

    If you’re a retailer, you may include bag checks as a condition of entry. Find out the rules about displaying your conditions and doing the checks.

  • Unfair contract terms

    Certain terms of a consumer contract may be deemed unfair. Find out more about unfair contract terms.

  • Handling complaints

    It is important that in your business you acknowledge and resolve complaints. Find out how to create a good complaint handling policy.

  • Working with other businesses

    You might have a network of suppliers or other businesses that you rely on to make your business work. Learn how to protect yourself.

  • Dealing with debtors

    Protect your business from bad debts and read about debt collection.

  • Small business self assessment checklist

    It is important that you obey the law. Use this checklist to learn which laws affect your business.

Last updated
1 July 2014

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