Guarantees, warranties and refunds
Find out about the 9 consumer guarantees that apply whenever consumers buy goods from you in Queensland.
Find out about the 3 consumer guarantees that apply whenever consumers buy services from you in Queensland.
If a good or service you sell doesn’t meet a consumer guarantee, you need to fix the problem. Find out about proving a remedy.
Learn about the different kinds of warranties, including consumer guarantees and manufacturer’s warranty.
No refund signs are illegal.
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