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Home > Consumers > Property > Retirement villages > Leaving the village

Leaving the village

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Your residence contract and public information document must outline your rights and responsibilities for when you leave the village.

If you want to leave

You need to give the operator one month´s written notice if you wish to terminate your ´right to reside´.

If you become aware that the village is not registered, and it should be, you can also give the operator 14 days written notice. In this situation, the operator must refund the full amount of your ingoing contribution.

If the operator asks you to leave

An operator can terminate your right to reside, with 14 days written notice, if you:

An operator can terminate your right to reside, with two months notice, if:

Reinstating a unit

This involves returning a unit to a marketable condition. After you leave, the operator arranges for a unit to be reinstated.

Residents in a freehold unit pay reinstatement costs. They can obtain their own quotes for reinstatement work and give them to the operator.

Residents in a non-freehold unit who signed contracts before 15 March 2006 must refer to their contract to see who pays the costs. If nothing is stated in the contract then the following applies:

  1. For contracts that commenced after 1 July 2000, the scheme operator pays.
  2. For contracts that commenced prior to 1 July 2000, the resident and scheme operator share the cost in the same proportion that they share the sale proceeds.

Residents in a leasehold unit who signed contracts after 15 March 2006 must share costs with the operator in the same proportion as they will share capital gain from the unit´s sale.

Reselling a unit

Resale refers to the operator selling a resident´s right to reside in the village.

In this situation, you and the operator must agree in writing on the unit´s resale value within 30 days of your termination. Otherwise the operator must get an independent valuation within 14 days.

You and the operator must agree on the work required to reinstate the unit. The work must be completed within 90 days of your leaving.

If the operator does not sell the right to reside within six months, you can contract a real estate agent to act on your behalf.

If you or the operator accept an offer less than that agreed upon or determined by a valuer, then the person that agreed bears the difference.

Fees and charges

A residence contract will usually state that operators can deduct your exit fees and other costs from the amount you are owed.

The exit fee is calculated in accordance with the contract on the day you vacate.

The operator must provide a statement outlining the fees, including general service charges, personal services charges, outstanding fund contributions, expenses from the right-to-reside resale and any other costs covered in the contract.

You may have to pay the general services charge for up to nine months after you vacate the unit, unless the unit sells earlier.

You may have to pay personal services charges for up to:

Exit entitlements

This is the amount the operator must pay or credit you when you sell your right to reside in the unit. They must pay the entitlement on or before the date stated in your contract, or within 14 days after settlement day (whichever is first).

Voting rights

When you vacate your unit, you have voting rights until the unit is resold.

Rights of a spouse or relative

A spouse or relative who has lived in the unit for six months or longer, but was not on the contract, can live in the unit for three months after you vacate. During those three months, the relative has all the rights and liabilities of a resident.

The spouse or relative must write to the operator within 14 days of the termination date stating that they agree to the terms of the contract while they live in the unit.

If the spouse or relative meets certain conditions, they may enter into a residence contract for the unit before the three-month period expires.

These conditions include that:

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Last reviewed 07/12/2011

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