Access keys | Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to footer |

Problems viewing this site

• Home
• Consumers
  • Make a complaint
  • Consumer rights and responsibilities
  • Indigenous consumers
  • Property
  • Motor vehicles
  • Scams and fraud
  • Products and services
  • Consumer alerts
  • Product safety and recalls
  • Real life stories
• Businesses
  • Lodge a complaint
  • Do I need a licence?
  • Business names
  • Business rights and responsibilities
  • Specific businesses and industries
  • Finances
  • Scams targeting business
• Property agents and managers
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Property agent forms
• Motor industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Motor dealer forms
  • REVS
• Security industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Security industry forms
• Associations and non-profits
  • Incorporated associations
  • Charities
  • Check a charity or association
  • Cooperatives
• About us
  • Our organisation
  • Contact us
  • News and events
  • Social media
  • Mobile app
  • Forms
  • Publications
  • Related websites

• Our organisation
  • Our structure
  • Our services
  • Our minister
  • How we can help you
  • Our laws and policies
    • Legislation
    • Community consultation
    • National Competition Policy
  • Right to information
• Contact us
  • Fair Trading locations
  • Business units
  • Media enquiries
  • Legal advice
  • Check your application's progress
  • Make an online enquiry
  • Website feedback
  • Complaints about our service
• News and events
  • News features
    • Grounding of Qantas fleet
    • Tiger Airways
    • Disaster assistance
    • 3D televisions
    • Digital TV switchover
    • Ceiling insulation
    • Toy safety audit
    • Abel Rent a Car
  • Regulatory reform
    • Body Corporate and Community Management (Specified Two-Lot Schemes Module) Regulation 2011
    • Fair Trading (Safety Standards) Regulation 2011
    • Criminal and Other Legislation Amendment Bill 2011
    • Land Sales Act 1984
    • Retirement Villages Act 1999
    • Security providers, firms and associations
    • National Occupational Licensing System
    • Associations Incorporation Act 1981
    • Australian Consumer Law
    • Property Agents and Motor Dealers Act 2000
    • National personal property securities register
    • National business names register
  • Media releases
  • Departmental media releases
  • Newsletters
    • Smart Business Bulletin
    • Get out there
    • Safetyzone
    • Legislation updates
    • Residential Services update
  • Events
    • Fair Trading Road Show
    • Buy Smart Competition
• Social media
• Mobile app
• Forms
• Publications
• Related websites

How we can help you

Printable view

We offer information about how Fair Trading can help you in a number of different languages.

• Arabic
• Bosnian
• Dari
• Dinka
• French
• German
• Greek
• Hindi
• Italian
• Japanese
• Korean
• Samoan
• Simplified Chinese
• Spanish
• Swahili
• Traditional Chinese
• Vietnamese

An English version of this factsheet is also available for reference.

The Australian Consumer Law (ACL) commenced on 1 January 2011. A number of resources have been developed on the ACL, including translated factsheets for consumers.

How useful did you find this information?

- select - VerySomewhatNot at all
Type your comments here. If you would like a response, please include your name and email address.

Please type the word exactly as it appears above (to aid in spam prevention)

Please only use this box if you wish to give us feedback about the website and the information available on this page. There are alternate methods if you wish to make a general enquiry or lodge a complaint.

Last reviewed 04/04/2011

Copyright | Disclaimer | Privacy | Access keys | Other languages

© The State of Queensland (Department of Justice and Attorney-General) 2012.

Queensland Government