
Publications |
Corporate information
As of 26 March 2009, Fair Trading services are delivered by the Department of Employment, Economic Development and Innovation (DEEDI). All corporate publications are available from the DEEDI website including:
- 2008-09 Annual report
- Budget highlights 2009-10
- Multicultural Action Plan 2009-12
- Service delivery statement 2009-10
- Strategic Plan 2009-2014.
Prior to 2008-09, the Office of Fair Trading was included in the:
- 2007-08 Department of Justice and Attorney-General annual report
- 2006-07 Department of Tourism, Fair Trading and Wine Industry Development final report
- 2005-06 Department of Tourism, Fair Trading and Wine Industry Development annual report
- 2004-05 Department of Tourism, Fair Trading and Wine Industry Development annual report
- 2003-04 Department of Tourism, Fair Trading and Wine Industry Development annual report
- 2002-03 Department of Tourism, Racing and Fair Trading annual report
- 2001-02 Department of Tourism, Racing and Fair Trading annual report
- 2000-01 Department of Tourism, Racing and Fair Trading annual report.
For other documents, such as State Budget papers, the Queensland Parliament website provides a search function for all papers tabled in the Queensland Legislative Assembly.
For consumers
Some useful resources for consumers are available for download below.
| For consumers | |
Budget planner (xls, 268 KB)
| |
Sample complaint letter for goods (rtf, 14 KB)
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Sample complaint letter for services (rtf, 14 KB)
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Smart guides
The 'Smart guides' below are provided as an alternative to accessing information online. The content of the guides was modelled on the most popular sections of this website, providing a snapshot of the comprehensive information available here.
The Smart guides are current as at 1 July 2009.
Please go to the relevant page(s) on this website for the most up-to-date information:
- Consumer section (for information contained in Buy Smart)
- Property section (for information contained in Property Smart)
- Motor vehicles section (for information contained in Car Smart)
- Retirement villages section (for information contained in Retire Smart).
| Smart guides | |
Buy Smart (PDF, 2.4 MB)
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Property Smart (PDF, 3.1 MB)
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Car Smart (PDF, 2.0 MB)
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Retire Smart (PDF, 2.1 MB)
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Related links |
Last reviewed 18/11/2009 |

