The Australian Competition and Consumer Commission (ACCC) has issued a warning to consumers switching to digital television to beware of door-to-door salespeople offering to sell you conversion equipment and falsely claiming to represent the government.
Between 2010 and 2013, analogue free-to-air TV signals are being replaced with digital signals. Once the digital switchover takes place in your area, you will need a television that is capable of receiving digital signals to keep receiving free-to-air TV. This means that you can either buy a digital set-top box for your existing television or upgrade to a television with an in-built digital tuner.
Scammers selling digital conversion equipment are targeting communities with the promise of a government reimbursement for any goods purchased. However, there are no government reimbursements for digital television goods or services bought from any retailers (including door-to-door salespeople).
For further information about the switch to digital, including dates for the switchover to digital in your area, visit the Digital Ready website.
If you think that a door-to-door trader has misled you in some way, you should contact the ACCC on 1300 302 502 or lodge a complaint with us. You can find out more about scams by visiting the ACCC´s Scamwatch website.
Last reviewed 25/10/2010