Access keys | Skip to primary navigation | Skip to secondary navigation | Skip to content | Skip to footer |

Problems viewing this site

• Home
• Consumers
  • How to make a complaint
  • Consumer rights and responsibilities
  • Indigenous consumers
  • Property
  • Motor vehicles
  • Scams and fraud
  • Products and services
  • Consumer alerts
  • Product safety and recalls
  • Real life stories
• Businesses
  • Lodge a complaint
  • Do I need a licence?
  • Business names
  • Business rights and responsibilities
  • Specific businesses and industries
  • Finances
  • Scams targeting business
• Property agents and managers
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Property agent forms
• Motor industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Motor dealer forms
  • REVS
• Security industry
  • Licence types
  • Licence changes
  • Licence check
  • Legal requirements
  • Breaches and penalties
  • Security industry forms
• Associations and non-profits
  • Incorporated associations
  • Charities
  • Check a charity or association
  • Cooperatives
• About us
  • Our organisation
  • Contact us
  • News and events
  • Social media
  • Mobile app
  • Forms
  • Publications
  • Related websites

• Lodge a complaint
  • Make a complaint about another business
  • Our complaint handling process
• Do I need a licence?
  • Licensing register
• Business names
• Business rights and responsibilities
  • Small business self assessment checklist
  • Guarantees, warranties and refunds
    • Goods and services covered by consumer guarantees
    • Goods and services not covered by consumer guarantees
    • Consumer guarantees applying to goods
    • Consumer guarantees applying to services
    • When goods or services do not meet a consumer guarantee
    • Types of warranties
    • Your refund policy
  • Sales practices
    • Gift cards
    • Door-to-door selling and telemarketing
    • Lay-bys
    • Pricing
    • Mandatory notices
    • Selling online
    • Unsolicited supply of goods or services
    • Proof of transaction and itemised bills
    • Uncollected goods
    • Music festivals responsibilities
  • Avoiding unfair business practices
    • Misleading or deceptive conduct
    • False or misleading representations
    • Unconscionable conduct
    • Representations about country of origin
    • Illegal selling methods
  • Unfair contract terms law
  • Handling complaints
  • Product safety
    • Products with mandatory standards
    • Banned products
    • Product recalls
    • Second-hand goods
  • Working with other businesses
  • Compliance and enforcement
• Specific businesses and industries
  • Second-hand dealers and pawnbrokers
    • Licence
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalties
    • Second-hand dealer and pawnbroker forms
    • Second-hand dealer and pawnbroker fees
  • Travel agents
    • Licence types
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalties
    • Travel agent forms
  • Debt collectors and process servers
    • Licence types
    • Licence changes
    • Licence check
    • Legal requirements
    • Commercial agent forms
  • Introduction agents
    • Licence
    • Licence changes
    • Licence check
    • Legal requirements
    • Breaches and penalites
    • Introduction agent forms
  • Inbound tour operators
    • Legal requirements
    • Code of conduct
    • Who needs to register?
    • How to register
    • Registration changes
    • Renewing a certificate
    • Inspections and penalties
    • Inbound tour operator forms
  • Retirement villages
  • Limited liability partnerships
    • About limited liability partnerships
    • Register a limited partnership
    • Incorporated limited partnerships
    • Change details
    • Search the register
    • Limited liability partnership forms
  • Funeral providers
  • Fitness suppliers
    • What is a fitness service?
    • Legal requirements
    • Membership agreements
    • Terminating agreements
    • Cooling-off period
    • The Code of Practice
  • Car rental
  • Trade measurement
• Finances
  • Dealing with debtors
  • Providing credit
  • Interest rate cap
  • Bills of sale
• Scams targeting business
  • Common scams
    • Franchise scams
  • Report a scam
  • Protect your business

Finances

Printable view

Dealing with debtors
Preventing bad debts, encouraging debtors to pay and recovering money owed to you.

Providing credit
Consumer credit is now regulated by the Australian Government.

Interest rate cap
A maximum cap of 48 per cent per year applies on all new consumer credit contracts in Queensland.

Bills of sale
The Queensland Bills of Sale Register has been decommissioned.

Last reviewed 30/01/2012

Copyright | Disclaimer | Privacy | Access keys | Other languages

© The State of Queensland (Department of Justice and Attorney-General) 2013.

Queensland Government