Compliance and enforcement |
We use a range of activities and powers to encourage and enforce compliance with the law.
Our compliance efforts include a focus on consumer and business education, working with industry to promote compliance with the law.
Our compliance policies and procedures, along with the enforcement options available to us, are detailed in our Compliance and Enforcement Policy and Standards (PDF, 464 KB).
Guides have been prepared to help businesses and legal practitioners to understand key elements of the Australian Consumer Law, including about compliance and enforcement. Download Compliance and enforcement - how regulators enforce the ACL (1.7 MB) or order a hard copy from the Queensland Government bookshop.
Enforceable undertakings
An enforceable undertaking is a written promise by a business not to keep breaking the law. It is an alternative to court action.
An enforceable undertaking is one of several enforcement options we consider when a business is breaking the law.
We may accept a company´s, individual´s or entity´s written promise to behave lawfully as an alternative to legal action.
It can be used as an alternative to court where:
- the trader is likely to comply with the undertaking
- no previous enforcement action has been taken against the trader for similar conduct.
We keep a register of enforceable undertakings that the public can access.
We may also publicise details in the media of businesses and individuals entering an enforceable undertaking, and the reasons why.
If a business does not comply with an enforceable undertaking, we may take the matter to court. The court may then order them to pay compensation or a security bond.
Last reviewed 18/11/2011 |
 |
