Misleading or deceptive conduct
A business is not allowed to mislead or deceive you in their advertisements. Learn about the kinds of advertising you are protected from, and what to do if you see illegal advertising.
False or misleading representations
It´s illegal for a business to make false or misleading statements about the goods or services they are supplying.
Businesses must act in good conscience when selling their goods and services.
Representations about country of origin
A business may only claim that a product is ´Made in Australia´ under certain circumstances.
Illegal selling methods
Referral selling and pyramid schemes.
Guides have been prepared to help businesses and legal practitioners to understand key elements of the Australian Consumer Law, including about how to avoid unfair business practices. Download Avoiding unfair business practices - A guide for businesses and legal practitioners (PDF, 2 MB) or order a hard copy by calling 13 QGOV (13 74 68) or email OFTComms@justice.qld.gov.au.
Last reviewed 28/11/2011